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frequently asked questions

How do I choose the right base? +
Silk is most natural, Lace is most breathable, and Mono is most durable. Contact us for a consultation.
Can I style the hair systems? +
Yes, our Remy human hair can be heat-styled up to 150°C (300°F).
How long does shipping take? +
Standard shipping takes 3-5 business days. Express options are available at checkout.
Do you offer international shipping? +
Yes, we ship worldwide with secure tracking.
What is the return policy? +
We accept returns on unopened products within 14 days of delivery.
How often should I wash my wig? +
We recommend washing every 10-14 days with our specialized haircare products.
Are the adhesives skin-safe? +
Yes, all our adhesives are dermatologically tested and hypoallergenic.
Can I sleep in my hair system? +
Yes, but we recommend using a silk pillowcase to prevent tangling.
How long does a hair system last? +
With proper care, a system lasts between 4-6 months.
Do you offer customized units? +
Yes, please contact our support team for custom size and color requests.